Admin Assistant - Intake Team

Admin Assistant

  • Fully remote, work from home
  • Laptop provided and more
  • $66,000 plus super
  • Full time, 38 hours/week
  • Based in NSW

    We create freedom and social connection for people with a disability through easy access to Positive Behaviour Support.

    Join our friendly Intake Team as we connect our clients to one of our 100+ Behaviour Support Practitioners around Australia.

    Benefit from:

    • Flexible hours and work-life balance
    • Valuable 1-1 mentoring, learning & development opportunities from day one
    • Growth opportunities in a highly skilled and diverse team

      ***To apply, please click here to view and complete our application form.***  

      We are searching for a NSW-based Admin Assistant:

      • 1 x full time, 38 hours per week 9am-5pm EST.

      Our focus is on finding brilliant people, wherever they are based in NSW. We’re searching for the right individual to fit our company culture and can be flexible with the weekly distribution of these hours, upon agreement. Make time for a morning surf, the school run or that afternoon pottery class.

      About You

      • You’re passionate about making a positive impact on people’s lives and value mutual respect, empathy and collaboration.
      • You have a genuine desire to meet the needs of others and take pride in wanting to do good.
      • Your attention to detail is meticulous and you demonstrate integrity in your work.

      You will also need:

      • Strong software competency skills, including experience using a database/CRM.
      • Excellent interpersonal, verbal and written communication skills.
      • The ability to work as part of a team as well as independently.
      • The ability to solve problems, adapt to changes in processes and identify areas for improvement.
      • An NDIS Worker Screening Check and Working With Children Check, or willingness to obtain these.
      • Permanent Residency or Australian Citizenship.

      Desirable:

      • Experience working in the disability sector.
      • Previous experience working in an admin role.
      • Knowledge of G-Suite, e.g. Google Drive, Google Docs, Google Sheets.
      • Open to learning new systems and processes.

      About Us

      • We create freedom and social connection for people with a disability by providing easy access to positive behaviour support.
      • Our Intake Team supports clients through the referral process and connects them with one of our practitioners who deliver life-changing, person-centred support anchored by evidence-based practice.
      • We support our diverse 100+ team with training, mentoring and opportunities for growth.

      About your new role

      • Build positive relationships with customers and team members through polite, empathetic and professional communication.
      • Process confidential and time-sensitive referrals with meticulous attention to detail.
      • Maintain client confidentiality in line with privacy and NDIS legislation.
      • Contribute to weekly Intake Team meetings and ongoing process improvement.
      • Contribute to project teams as needed.
      • Enhance your skills with training covering topics such as Positive Behaviour Support, human rights, trauma, restrictive practices, safety, telePBS and more.

      How to apply

      To apply, please complete our Administrative Assistant - Intake Team Application Form. Please send your resume and cover letter, including your responses from the application form, to [email protected].

      ***To apply, please click here to view and complete our application form.***

      More information

      Wondering what it's like to be a member of our Intake Team? Check out our blog post with James, our interview with Zac and view more career info here.

      Article remote jobs ability consultants (1)

      Have an enquiry?

      Want to learn more about our services or how we can help you?
      We’d love to hear from you.

      Australia-wide service

      Ability Consultants is a team of Behaviour Support Practitioners who work with clients all across Australia through virtual and in-person means.

      Virtual (telePBS) In-person

      Mailing List

      Join to keep up to date about our services, news and articles.