Admin Assistant

• Fully remote, work from home
• Laptop provided and more
• $66,000 (plus Super)
• Full time, 38 hours/week
• Based in NSW

We create freedom and social connection for people with a disability through easy access to Positive Behaviour Support.

Join our friendly Admin Team as we connect our clients to one of our 100+ Behaviour Support Practitioners around Australia.

Benefit from:

• Flexible work-life balance
• Valuable 1-1 mentoring, learning & development opportunities from day one
• Growth opportunities in a highly skilled and diverse team

Our focus is on finding brilliant people - looking to welcome two NSW based Admin Assistants available full time, 38 hours per week 9am-5pm EST.

We’re searching for the right individuals to fit our company culture and we support flexibility to suit your wellbeing needs, so you can make time for a morning surf, the school run or that afternoon pottery class.

About You

• You’re passionate about making a positive impact on people’s lives and value mutual respect, empathy and collaboration.
• You have a genuine desire to meet the needs of others and take pride in wanting to do good.
• Your attention to detail is meticulous and you demonstrate integrity in your work.

You will also need:

• Strong software competency skills, including experience using a database/CRM.
• Excellent interpersonal, verbal and written communication skills.
• The ability to work as part of a team as well as independently.
• The ability to solve problems, quickly adapt to changes in processes and identify areas for improvement.
• An NDIS Worker Screening Check and Working With Children Check, or willingness to obtain these.
• Permanent Residency or Australian Citizenship.

Desirable:

• Experience working in the disability sector.
• Previous experience working in an admin role.
• Knowledge of G-Suite, e.g. Google Drive, Google Docs, Google Sheets.
• Open to learning new systems and processes.

About Us

• We create freedom and social connection for people with a disability by providing easy access to positive behaviour support.
• Our Admin Team supports clients through the referral process and connects them with one of our practitioners who deliver life-changing, person-centred support anchored by evidence-based practice.
• We support our diverse 100+ team with training, mentoring and opportunities for growth.

About your new role

• Build positive relationships with customers and team members through polite, empathetic and professional communication.
• Process confidential and time-sensitive referrals with meticulous attention to detail.
• Maintain client confidentiality in line with privacy and NDIS legislation.
• Contribute to regular Admin Team meetings and ongoing process improvement.
• Contribute to project teams as needed.
• Enhance your skills with training covering topics such as Positive Behaviour Support, human rights, trauma, restrictive practices, safety, telePBS and more.

How to apply

To express your interest in applying, please email [email protected] and provide some days/times you would be available for a quick phone call.